Door Hardware Depot - FAQ

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Commercial Door Locks
- Knob Locks
- Lever Lock Sets
- DeadBolt Locks
- Commercial Mortise Locks
- Cylinders
- Push Button Door Locks
Commercial Door Hardware
- Door Hinges
- Thresholds
- Door Stops
- Latch Protector's
- Security Bolts
- Commercial Signage
Cylinders
Residential Door Locks,
- HandleSet Locks
- Knob Locks
- Lever Lock Sets
- Cylinders
- Residential Deadbolt Locks
- Push Button Door Locks
Residential Door Hardware
- Residential Door Hinges
- Decorative Bolts
- Door Latches & Catches
- Pocket Door Hardware
Value Line Hardware
Push Button / Keyless Door Locks
- Commercial Pushbutton
  - Electronic Pushbutton Door Locks
  - Mechanical Pushbutton Door Locks
- Residential Pushbutton
Exit Devices / Panic Bars, Push, Crash Bars
- Rim Exit Door Devices
- Vertical Rod Exit Door Devices
- Mortise Exit Devices
- Emergency Exit Door Alarms
- Aluminum Door Exit Hardware
- Exit Device Trims
Door Closers, Operators...
- Surface Door Closers
- Concealed Overhead Door Closer
- Floor Closer
- Closer Parts / Accessories
Electric Strikes & Magnetic Door Locks
- (Electric Strikes) Electromagnetic Door Strike Hardware
  - RCI
  - Adams Rite
  - Folger Adam
  - Hes
  - Trine
- (Mag Locks) Electromagnetic Door Release Hardware
- Accesories
Electrified Key Pads, Switches, Exit Buttons
- Keypads
- Exit Buttons
- Switches
Hinges, Hinge Hardware
- Commercial Door Hinges
- Spring Hinge
- Commercial Gear Hinge
- Residential Door Hinges
- Residential Hinge Accesories
Latch Guards, Door Protector's, Mag, Don-Jo
Decorative Door Hardware
Key Storage Systems, Cabinets By GE, HPC
Safes By Amsec Fire, Burglar, Wall, Floor...
U.S.P.S. MailBoxes / MailSlots
Cabinet Hardware
Padlocks, Master Lock Combo, Keyed, Lo/To...
- Safety Series LockOut/TagOut Padlocks
- Keyed Pad Locks
- Combination Pad Locks
- Hasps & Misl. Hardware
Industrial Supply, Incl. Master Lock Safety Series

FAQ (Frequently Asked Questions)

If you can not find the answer to your question here, please email us or call us at 1-800-778-1980. We'll be pleased to help you.

Product

What are the various types of door knobs used for?
What are the different keying options for locks?
How do I determine the handing of a lock?
What is a "Backset"?
How do I install the hardware? Will I need a professional?
What is the difference between Fail Safe lock and a Fail Secure lock?
Is there any discount for buying multiple items or multiple pieces of one item?
Finish (color) charts and codes

Shipping

Do you ship to Canada?
When will you ship my hardware order?
Can you ship using my UPS or FED EX Account?

Payment

What are my payment options?
How can I buy from you on credit terms?
Can I send you a Purchase Order to buy from you?

Returns

Can I return items that I purchase from Door Hardware Depot?

Warranty

What is Warranty Policy?
How do I get an item replaced under warranty?

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